Quality Improvement Program With strong experiences and professional technology team in the field of quality management and control, SGS provides customized quality improvement program to help enterprises increase product quality and improve control procedure, thereby match clients’ demands and enhance the competitive capability. Mains services include: Product Safety Analysis (PSA) Pre-production Analysis: as SGS’ strong abilities on testing and understanding relevant standards, our quality engineers can provide professional process analysis from initial design, development to final sample in order to reduce unnecessary quality risks and ensure final products meet necessary testing standards and quality requirements from clients. Failure Analysis: for failed products which could not meet testing requirement or retain stable quality status, our engineers firstly diagnose on-site to whole production procedure, and analyze probable problems with FMEA, 8D, Fishbone or other tools, then provide diagnosis reports and correction advice, finally conduct and monitor corrective processes. Such service could help enterprise solve quality issues in a short time and meet testing requirements accordingly. Supplier Assessment (SA): According to product characteristics and special quality requirements, SGS help enterprise establish supplier audit standard, checklist, and operating procedure. As client’s request our experienced engineers can independently perform such assessment or conduct appointed auditors to perform such assessment. The purpose of this service is to improve product quality through effectively managing suppliers. Supplier Quality Engineering (SQE): After supplier assessment and audit, analyzing existing problem and proposing correction actions, then monitoring practical implementation and evaluating improvement effect. Such service helps enterprise control product quality from the beginning of supply chain. Quality System Re-engineering (QSR): More and more international buyers transfer their attentions from final product to production process in order to control quality risks. SGS provides a total solution referring to quality system standards and buyer’s special requirements, thereby helps enterprise increase capabilities on quality control and process improvement for satisfying buyer’s quality requirements. Quality Assurance Out-sourcing (QAOS): With professional technology team and strong experiences SGS provides quality assurance out-sourcing service which helps enterprise well control product quality and production process. Enterprise can focus more resources on core competence and disperse potential risks to the third party. Training: Our professional tutors provide customized training program as client’s demands such as quality management, testing standards, inspection methods and so on.